Managed Services - Application Service Provider

SaberSource offers a custom managed server and application support packages tailored to your specific business requirements. Using SaberSource Managed Services (SSMS), you will achieve a large cost savings over maintaining in house systems. Contact SaberSource for a free ROI analysis and see for yourself how your business can save thousands of dollars a year by using SaberSource Managed Services.

SPAM and Virus Filtering

Fighting viruses and SPAM is a costly and never-ending battle for all businesses. Employees lose valuable work time weeding through SPAM causing a loss of productivity. In house systems are expensive to maintain and difficult to keep current against an ever changing enemy. Using SaberSource SPAM-Shield your business will be protected from both annoying Spyware type advertisements and malicious virus containing message attacks. No other system protects you like the SaberSource SPAM-Shield, and it is far less expensive then competing systems and software.

MS Microsoft Exchange Hosting

Exchange Hosting Overview

FAQ What is Microsoft Exchange? Exchange is Microsoft's entry into the email/groupware server space. It makes it easy for users to communicate and collaborate over the Internet and/or Intranet using a variety of clients on various desktop operating systems. What is Microsoft Exchange Hosting? Exchange Hosting is available for customers who have a need for the features available from Microsoft Exchange, but do not have the facilities and/or expertise required to host the system themselves. By subscribing with an Exchange Host provider, the customer can take advantage of all of the benefits of Exchange, without the additional hassle that is involved in maintaining such a system. Who needs Microsoft Exchange Hosting? Organizations with a need for robust email and collaboration can benefit greatly by using for using the features of Microsoft Exchange within their business. Smaller companies that do not have the IT staff, or the facilities to create and maintain an Exchange network are perfect candidates for working with an Exchange host provider. Is there a need to have my own dedicated Microsoft Exchange Server? That would depend on your particular usage of the server. Normally, an Exchange hosting provider will set up several Exchange accounts for several companies on the same box, similar to shared web hosting. Customers with higher volume requirements, or who wish to be segregated from the other customers can opt for a dedicated Exchange server. This is nominally more expensive than shared Exchange hosting, but does have its obvious advantages. A dedicated Exchange server is usually suggested for any Exchange hosting account that exceeds 100 users. What features are available to me when I use Exchange Hosting? These features depend greatly on the hosting provider. Firstly, all of the functionality of Microsoft Outlook is immediately shared between your users. Calendars, Files, Folders, Tasks, Contact Lists, Address Books all become integrated and sharable among all users of Exchange. Advanced features such as Virus Scanning and Instant Message can normally be made available at an additional price. What requirements do I need to meet for Exchange Hosting? In order to be a candidate for Exchange hosting, you need to have Internet connection(s) capable of supporting the required traffic, and the appropriate client software (Microsoft Outlook) and licenses for all users who will be using the services of the Exchange server. How will I transition from my old mail system to Microsoft Exchange? Will there be a disruption in my email service? After purchasing the Exchange email service, you will automatically receive an email with detailed instructions on how to migrate from your existing mail provider to your new server. The instructions will be different for the mail administrators and the end-users. * The mail administrator will be able to create user accounts in the new server with the option of using an intuitive wizard or using a bulk-import utility provided by HostLabs. Easy-to-use tools will also be provided to migrate system-wide aliases and mailing lists. * End-users simply have to add the new mailbox to the set of accounts polled by their desktop client (such as Outlook, Outlook Express, or Eudora). With these simple steps, you will be able to transition seamlessly to the new system with no downtime or lost email.

Benefits - Overview Content Shared Calendar Contact Manangement Public Folders Sharepoint Advanced Spam Filtering Web Access Blackberry

Shared Calendar Time is precious. And as the pace of the business world continues to gain momentum, the way you and your company plan and spend that valuable time will continue to grow as a critical factor to success. That's why the benefits of the Microsoft Outlook shared calendar system are a fundamental component of Microsoft Exchange hosting, as provided by MESSAGE Microsoft Exchange by SaberSource. As soon as you start using the shared calendar tool, you will notice less time spent on scheduling meetings to plan work to be done - and more productivity in work completion! Microsoft Exchange's shared calendar system allows a member to view the calendars of one or more other members to determine availability for a particular meeting day and time, as well as view the availability of conference rooms and meeting equipment, such as an LCD projector or demonstration tool. And if that does not sound easy enough, use the AutoPick function and it will pinpoint a convenient time for all parties and elements needed! Once the scheduler is ready to invite the meeting participants, a simple meeting request is sent via email, seeking attendance confirmation. To prepare ahead of time for the meeting, files or contact information can be attached and the members of the group can communicate additional details without leaving their computers. Meetings can be customized by importance and can even be labeled private, while timed reminders will leave no excuse for absences! Recurring appointment schedules can be arranged based on a calendar date, weekday or week in a month so that a standing meeting remains on schedules, and groups can also be created for regular meeting participants to allow easy updates, with those both within the company and even outside, using iCal, an Internet-based meeting request tool. Of course, the shared calendar system is most effective when all members use it to their best advantage. Your employees will be glad to have built-in organization tools at their disposal - which will lead to higher productivity for your business. Each calendar can be customized to work best with each user. Simple steps, such as an employee noting whether they are "busy," "tentative," "available," or "out of the office," will eliminate the need for follow-up phone calls to schedule meetings. Personalized fonts, colors, toolbars and screen views allow all of the users to set up the calendar in the manner most conducive to their personal preferences. Various forms and formats for saving meeting information, including the option to synchronize schedules with a wireless device such as a Blackberry, will create a system that can coordinate with virtually every work style. Busy employees can even allow other users to manage their appointments, and, should a meeting notice go missing, Text Search will bring it right back to the screen. Imagine never having to have another meeting just to schedule another meeting - or having to leave several phone messages just to determine a staff member's availability! The Microsoft Exchange shared calendar system, using the convenience of Outlook and provided by MESSAGE's hosting service, is a must-have for today's working environment.

Contact Mgmt Question: How many times have you found yourself saying "where did I put that vendor's phone number" or "what was the name of the contractor I met at the meeting last week?" Answer: too many times, if you don't have a good system for collecting and organizing important contact information. Using MESSAGE's contact management system, based on Microsoft Outlook and available to you through Microsoft Exchange hosting, you can develop a database that is easy to create and use on a daily basis. Certainly, a data entry professional could quickly input names, phone numbers, addresses and other pertinent information into a document. But then what? These contacts are not going to strengthen your business unless they are put to work for you. That's where Microsoft Exchange's contact management comes in. Once that data is inputted into the program, it can be organized into categories and viewing formats that make the most sense for your working style - and that of each of your employees. For example, does one of your employees have trouble remembering names with faces? He or she can even include an image with a contact file! And the contact list becomes an automatic electronic address book - keeping the information you need right at hand, not on a piece of paper or business card. One of the main values of a contact list is the ability to share it with others and have colleagues provide access to their preferred resources. The contact management program enabled through Microsoft Exchange allows users to share data and utilize others' lists. Further effortless integration is made possible by Microsoft Exchange through the ability to import and export contacts from other programs, add Windows SharePoint contacts to an Outlook list, and simply move the details of electronic distribution recipients from an email right into a contact file. Going beyond the mere organization and centralization of data, contact management tools have the potential to truly change - and improve - the way you do business. Perhaps your industry involves a unique type of contact information or description - you can create a specialized field or folder to capture, track and analyze that data in a useful manner. Microsoft Exchange hosting, through functions such as those provided through Outlook's Business Contact Manager, will enable you and your employees to customize communications to suit the preferences of your clients and learn from your collective work histories. From minor but effective improvements like the removal of duplicate contact listings, to the ability to monitor exactly when you interact with each client, greater efficiency will be noticeable almost immediately. Additional features include the ability to draft messages and meeting requests right from a contact listing, attach notes regarding tasks to be completed for a particular client, and even directly reach out to a contact via technology such as NetMeeting or Instant Messaging - positioning your company as one that goes out of its way to work with a client's preferred mode of doing business. If you have never considered how much the way in which you gather and organize contact information affects your company's success, contact management, available through the Microsoft Exchange hosting provided by MESSAGE may just revolutionize the operation and, most importantly, bottom line of your business.

Public Folders In today's hectic work environment, it may seem near impossible at times to efficiently keep track of and up-to-date on information and material relevant to the entire organization or even particular internal groups. The public folder system available through MESSAGE's Microsoft Exchange hosting services creates an electronic holding place for a wide range of files, documents and other data for easy access, high accuracy and top-level productivity. Need to publicize company announcements or update staff forms? By utilizing public folders, lengthy staff meetings and the distribution of written memos are can be virtually eliminated. Instead, existing content is updated and new information is posted on an internal network accessible to all employees. One office-wide calendar can incorporate important notices such as holidays and company events, as well as the meeting schedules and vacation dates for individual employees. If you have an issue to discuss or topic to address with your staff, you can start a discussion on an electronic bulletin among the relevant parties, with the option to choose levels of content moderation and approval, as well as the recipients of specific responses. And intra-office communication is much more time-effective, since members of your organization can also send and receive Outlook-provided Contacts, Tasks, Calendar items and Notes. Ideal for workers who travel or work out of the office, public folders, through Microsoft Exchange hosting, keeps all project contributors updated on deadlines and progress made and are available to be formatted for off-line access. Now, everyone can get in touch and up-to-speed without needing to disrupt their co-workers. Beyond a mere exchange of information, public folders bring employee collaboration to another level, eliminating significant amounts of time spent in update meetings or simply making phone calls to retrieve feedback or input from another colleague. The functions available with public folders supported by Microsoft Exchange can create an electronically-hosted sounding board for preliminary ideas or even simply a holding ground for first drafts, to test integration into a plan involving several co-workers. Once information is prepared and organized, it is ready to be shared via public folders. Even if one employee is not sure where a co-worker stored needed information, a simple search can be conducted for quick retrieval. Also, you can rest assured that permission levels can be set and managed for various information and full security is available for sensitive data. Keeping shared work organized, current and productive are the priorities of Microsoft Exchange's public folders system - and even further increased performance is offered if you utilize Outlook 2003's cached Exchange Mode, which MESSAGE can also integrate into your company's services. Employee collaboration is critical to your company's success and public folders create a network to make that collaboration as efficient as possible.

Sharepoint Let's say your company is in Michigan, working on a project for your top client, who is in California, and your most reliable outsourced vendor needed to complete the assignment is in New York. Time to run up your expense accounts and overnight mail bills? Not with Microsoft Windows SharePoint, a unique collaboration system available with MESSAGE's Microsoft Exchange hosting services. By enabling your employees to create and modify their own website, accessible internally and externally, SharePoint brings the advantages of intra-organization file-sharing beyond your office doors, and delivers significant savings in time, money and hassle. Here's another scenario to demonstrate the basic efficiencies of the SharePoint system. Your employees are working on a new brochure that needs to be produced in a short period of time. Your team drafts the goals for the brochures, writes the content, and creates the artwork and layouts, all while your preferred printing company awaits the final version to turn the files into finished products. As your staff creates the necessary components, they post them to their SharePoint website, to which your client has access and can review, revise and approve as he or she sees fit. While the client - or any one - is working on the document or material, SharePoint can track when and by whom an item is "checked in" and "checked out" and what exact changes were made. More direct communication can be implemented through the use of online surveys and discussions that can be initiated and responded to, including interactions in real time or via email. In addition, several versions of one file can be saved to avoid any accidental deletions - enabling the parties to even return to a previous version, should they choose. Authors can declare how their files may be accessed and edited by others, and built-in alerts can let project participants know when material has been reviewed, changed and, ultimately, approved. Relevant company information, such as calendars and announcements, can also be communicated through SharePoint. In short, questions can be answered, corrections can be made, and final products can be delivered without lengthy meetings or the potential confusion of several drafts of one document. The SharePoint system is easy to set up and operates with commonly-used Microsoft Office applications, such as Word, Excel, PowerPoint and InfoPath. The formats are highly customizable, including the option to use asp.net features in the .NET framework, and the information is completely secured via SSL encryption. For employees short on time or frequently on the road, SharePoint can be accessed with a web browser from any computer, a user can see whether other users are online and information can be retrieved more quickly than with more traditional shared network systems. The ever-developing world of technology opens your company up to opportunities not limited by geography and allows you to deliver results in less and less time. To maintain top quality work and the competitive edge, you need Microsoft Windows SharePoint, the one-of-a-kind external collaboration tool. MESSAGE can provide this service to you and your clients and partners through the convenience of Microsoft Exchange hosting.

Advanced Spam Filtering Email is probably the most time- and cost-efficient mode of communication - and thus the most prevalent in today's business world. However, as with any significant advancement, there are challenges to its ideal functioning. Spam continues to be an obstacle to top-level productivity via email - but the multi-layered advanced spam filtering available through the Microsoft Exchange services offered by MESSAGE provides you with sophisticated defenses against the setbacks of spam. One of the most important aspects of spam management is defining exactly what qualifies as spam to you, your individual employees and your organization as a whole. Certain senders and topics that may not be of use to one company's network may be critical to another. Spam filtering is therefore a very customized feature built around the preferences and practices of your particular organization. Microsoft Exchange's capabilities enable the creation and management of categories of email addresses and how they should be treated upon attempted entry onto your network. A white list consists of approved sender addresses, to ensure that you receive messages from contacts of importance to you and your business. Clues such as keywords and domain names can also be added to the white list to more accurately classify important messages. The black list, on the other hand, contains addresses of senders and domain names from which you do want to receive messages and that will be automatically blocked from access to an Inbox. This is an ongoing process, as more addresses are added to both lists and the systems becomes familiar with your company's particular indicators, but with Microsoft Exchange service, you can simply classify an incoming message as spam, just as you would move it to a legitimate mail folder using "drop and drag" tools. In addition, individual users can develop their own spam management system and can have the option of reviewing a message to determine whether it is spam. So how does this spam filtering work? The services provided by MESSAGE via Microsoft Exchange utilize several indicators to identify and re-route spam. The tools evaluate entire messages, including keywords and headers, in a variety of languages. Bayesian filters analyze several factors of a message to determine its status as spam, using data learned from both inbound and outbound messages. The system effectively identifies the occurrence of a false positive (when a valid message is incorrectly labeled spam), helps avoid the dangerous trap of fabricated non-delivery reports (??), and also includes preventive measures to avert the hazards of phishing. Spam does not have to consume a large - and frustrating - amount of your company's time and your network's space. Without the need to even install any special anti-spam software, MESSAGE will enable you to reduce these factors through the resources provided by Microsoft Exchange.

Web Access Flexibility is a fundamental component of keeping your clients happy and productive in their work environment. Microsoft Exchange, as provided by MESSAGE, enables remote availability to Outlook applications, so that being "out of the office" does not have to mean being out of touch. Web access to email is available from any computer via Internet Explorer service and even works through compatible mobile devices. The remote user is able to view, utilize and manage the many features that make Outlook such an indispensable workplace program, including calendars, task lists and contact information. The connection provides 128-bit data encryption and supports HTML, Plain Text and Rich Text email formats. Full synchronization of email between the in-office network Outlook connection and the web connection, presented in the accustomed - and customizable - views, assures seamless updating of electronic communication and maintenance of personalized features such as signatures and sorting preferences. In eras gone by, being out of the office for business travel or opting to work from home meant being out of touch with the forward momentum of client projects and the workplace environment. With Outlook web access, meetings can be scheduled and tasks created. The flow of information continues with the Microsoft Exchange hosting tools that make your ckberry organization looks its best, including spell check, confirmations that mail has been received and/or read, and file attachment capabilities. The high level of security provided through Microsoft Exchange service is also maintained during web access, with full privacy, including an automatic log-off component and the ability to change passwords, and with the management of junk email. In addition to web access to Outlook email, Microsoft Exchange can make public folders accessible and allow users to utilize their filtered folder tools for better organization. The employees working remotely can even post new documents to the shared network and integrate their work with Microsoft SharePoint Portal Services, provided by MESSAGE. You will notice increased productivity when "out-of-the-office" does not have to mean work time lost.

Blackberry Handheld devices such as the Blackberry have completely revolutionized how the world does business, making geographic boundaries and conflicting time zone workdays basically irrelevant. MESSAGE recognizes the innovative convenience and increased productivity provided by a Blackberry and, through reliable Microsoft Exchange hosting, enables your employees to be on the cutting-edge of business. Blackberry devices are an ideal, company-wide solution to keep all employees in touch, not matter where their life may take them. Without the need to install desktop software, users can access their email accounts, files, contacts and calendars in a secure and simple manner that utilizes your company's current infrastructure and technology. The service provided through Microsoft Exchange hosting uses end-to-end Advanced Encryption Service or Triple-Des Encryption and now supports JavaScript and animated GIFs, as well as partial support for cascading style sheets. This completely wireless Blackberry usage comes with back-up and full wireless IT policy enforcement, and is programmed to eliminate spam and viruses. Your employees will be able to access company information, as well as Internet and Intranet networks, in a manner synchronized with desktop and other applications, without compromising the integrity or confidentiality of the content. And should a Blackberry be lost or stolen, its contents can be remotely removed. As handheld devices continue to evolve in the sophistication of their capabilities, MESSAGE's Microsoft Exchange hosting provides the technology needed to keep your workers fully up-to-speed in a timely and efficient fashion. With Push-Based access to email and other information, users can perform many of the same functions that they would from their office desk, including opening attachments, using a personal signature and responding to meeting requests and updates. Client response via email is prompter than voicemail, questions can be answered through handheld, simultaneous access to other tools, and regularly scheduled tasks can be programmed to be automatic. Also available is short messaging service, extensive address field support and image manipulation features, such as zooming and rotating. The possibilities for continued - and improved - employee productivity are limitless with the use of a handheld device such as a Blackberry. It is an invaluable benefit for every member of your company to be able to access and manage email, calendars and client materials no matter where they are - from a trade show to the beach. And upon return to the office, all work and updates completed off-site will be fully reflected and updated on regularly-used desk versions. For the very best in strategic and economic efficiency, you simply must make handheld Blackberry access an option for your employees. And MESSAGE is ready to offer it you through its Microsoft Exchange hosting services.