BLUE BELL, Pa.--(BUSINESS WIRE)--SaberSource™, a premiere provider of outsourced IT infrastructure maintenance and support services to emerging and middle-market companies, today announced its selection by Health Market Science to provide 24/7/365 OnGuard™ support. Health Market Science is the healthcare industry’s leader in reference information for 4.5 million providers and 1 million healthcare organizations.
"We considered several options before selecting SaberSource to team with us in providing around-the-clock support for our extensive client population. Implementing the right mix of insourced and outsourced support services will enable us to achieve new efficiencies and enhance our current level of service,” said Jack McMahon, Director of Technology for Health Market Science. “I consider this balanced approach to managing client support as a way to get the most from our IT spending while optimizing employee productivity, client satisfaction and overall business performance.”
OnGuard support services are customized to meet the demands of each client’s unique business challenge. Designed to bypass the traditional support process and streamline activities, OnGuard services result in drastically improved response times, heightened user satisfaction, and increased productivity.
“We view our selection by Health Market Science as an indication of how much importance major companies are placing on the execution of support services,” stated Jeff Lipson, CEO, SaberSource. “OnGuard has been designed to provide our clients with a virtually transparent integration of remote services. We look forward to contributing to Health Market Science’s continued growth and success by providing exemplary client support.”
About Health Market Science
Health Market Science is the leading source for healthcare provider data and advanced analytics in the United States. Health Market Science has developed unique technology and expertise to continuously acquire, analyze, and integrate over 2,500 distinct data sources to create and maintain the single most comprehensive and accurate source of healthcare provider information available today. The HMS MasterFile™ includes detailed reference information for over 4.5 million individual providers and 1.0 million healthcare organizations. Health Market Science is a privately held company located in King of Prussia, PA. For more information, visit www.healthmarketscience.com.
About SaberSource
SaberSource is a premiere provider of IT infrastructure maintenance and support services to emerging and middle-market companies. Through its legacy of more than 300 clients worldwide, SaberSource brings over 20 years of experience to each engagement. Via OnGuard™, a remote, chat-initiated help desk support service, SaberSource enables its clients to reduce traditional IT support costs and increase productivity. This results in improved client satisfaction and serves as a catalyst for market momentum. For more information, visit www.sabersource.com.
BLUE BELL, Pa.--(BUSINESS WIRE)--SaberSource™, a premiere provider of outsourced IT infrastructure maintenance and support services to emerging and middle-market companies, today announced its selection by Health Market Science to provide 24/7/365 OnGuard™ support. Health Market Science is the healthcare industry’s leader in reference information for 4.5 million providers and 1 million healthcare organizations.
"We considered several options before selecting SaberSource to team with us in providing around-the-clock support for our extensive client population. Implementing the right mix of insourced and outsourced support services will enable us to achieve new efficiencies and enhance our current level of service,” said Jack McMahon, Director of Technology for Health Market Science. “I consider this balanced approach to managing client support as a way to get the most from our IT spending while optimizing employee productivity, client satisfaction and overall business performance.”
OnGuard support services are customized to meet the demands of each client’s unique business challenge. Designed to bypass the traditional support process and streamline activities, OnGuard services result in drastically improved response times, heightened user satisfaction, and increased productivity.
“We view our selection by Health Market Science as an indication of how much importance major companies are placing on the execution of support services,” stated Jeff Lipson, CEO, SaberSource. “OnGuard has been designed to provide our clients with a virtually transparent integration of remote services. We look forward to contributing to Health Market Science’s continued growth and success by providing exemplary client support.”
About Health Market Science
Health Market Science is the leading source for healthcare provider data and advanced analytics in the United States. Health Market Science has developed unique technology and expertise to continuously acquire, analyze, and integrate over 2,500 distinct data sources to create and maintain the single most comprehensive and accurate source of healthcare provider information available today. The HMS MasterFile™ includes detailed reference information for over 4.5 million individual providers and 1.0 million healthcare organizations. Health Market Science is a privately held company located in King of Prussia, PA. For more information, visit www.healthmarketscience.com.
About SaberSource
SaberSource is a premiere provider of IT infrastructure maintenance and support services to emerging and middle-market companies. Through its legacy of more than 300 clients worldwide, SaberSource brings over 20 years of experience to each engagement. Via OnGuard™, a remote, chat-initiated help desk support service, SaberSource enables its clients to reduce traditional IT support costs and increase productivity. This results in improved client satisfaction and serves as a catalyst for market momentum. For more information, visit www.sabersource.com.
