Out of sight doesn’t mean out of mind—at least not until you’re using OnGuard After Hours.
Your business runs on its own clock. Holiday, evening, Saturday, and Sunday support is a fact of life for those of us whose roles are linked to the around-the-clock delivery of products and services and the pursuit of client satisfaction.
OnGuard After Hours is designed to meet the most demanding requirements for IT infrastructure maintenance and support when working outside of the “9-5” environment is an all-to-frequent mode of operation.
Features
One click, chat-initiated remote access sessions eliminate menus and streamline resolution
Detailed reporting
Optional on-site support at an hourly fixed rate
Benefits:
After Hours service eliminates odd hour calls and ensures business continuity
Fixed pricing—no surprises after contract signature
Remote control access and proactive IT support accelerate problem resolution and eliminate user frustration
Outsourced after hours support relieves IT resources and controls costs
Enterprise-grade performance at affordable, middle-market pricing
To make arrangements for a briefing on SaberSource’s diversified service offerings click here
For more information on SaberSource’s IT infrastructure maintenance and support services, click here to submit a request form or email sales at sales@sabersource.com.
